Q: What is mulberry silk?

Mulberry silk is the highest quality silk you can buy. The leaves of the mulberry tree are harvested for silkworms to feed on, with their cocoons spun into raw silk fibers. The individual long fibers are pure white and more refined than any other type of silk. Not only is the silk the most luxurious but it’s also more durable than other types of silk due to its strength. It’s also naturally hypoallergenic - so you know you’re getting the best with Pura Silk’s mulberry silk products. 

Q: What makes Pura Silk products so special?

We use pure mulberry silk which has been rigorously tested for both quality, durability and shine. Our silk is specially commissioned to meet our standards, with a thickness of 22 and 25 momme. Our silk is also 100% organic and cruelty-free, and we’ve commissioned hyaluronic acid infused silk to maximise the benefits of our silk for your skin and hair. 

Learn more about the Pura Silk difference

Q: What are the benefits of silk for skin?

Not only does silk extract less moisture from your skin than other fabrics such as cotton, it also helps any face or eye creams you use stay in place - essentially increasing their effectiveness. In addition, the smooth, slippery texture of silk eliminates tugging on delicate skin, helping to prevent creases that form as a result of moving around a lot during sleep. Silk is also soft and gentle on skin, and its naturally hypoallergenic properties help with managing sensitive or allergy-prone skin. 

Q: What are the benefits of silk for hair?

The smooth texture of silk reduces friction and hair breakage, and prevents hair getting tangled during sleep - no more annoying bed head! Silk also glides over hair reducing frizz. Using a silk hair scrunchie will also prevent unsightly ridges or dents in hair caused by using a normal elastic band, and prevent hair loss when you take it out. 

Q: Why should I switch to a silk pillowcase?

Silk has a multitude of benefits for skin and hair, and you can take full advantage of them by sleeping on a silk pillowcase all night long. Silk is soft and gentle, and locks in moisture as well as keeping your products in place where they can work their magic. Hair stays hydrated and frizz-free, and you’ll notice less hair breakage and loss of hair after sleeping on a silk pillowcase. 

Skin will also look plump and rejuvenated after a night of continuous hydration. The smooth, silky surface of a silk pillowcase ensures less friction on delicate skin, preventing wrinkles and creases. Its hypoallergenic properties also keeps skin clear and pores unclogged to prevent breakouts, and this also helps with managing sensitive and allergy-prone skin and scalps. 

As if all that wasn’t enough, silk is also temperature-regulating, keeping you cool and helping you get your quality beauty sleep - you’ll feel fabulous in the morning!

You can learn more about the benefits of silk by keeping up to date with our blog posts

Q: What is hyaluronic acid infused silk?

We’ve harnessed the super moisturising power of hyaluronic acid to make your silk work even harder to give you youthful skin and healthy hair. Using innovative microencapsulation technology we worked with our manufacturer to fuse hyaluronic acid with silk for our amazing hyaluronic collection

Hyaluronic acid works on the surface of skin to replace lost moisture and plump it out, giving you a radiant and firm complexion. This magical elixir also has protective properties. When silk is infused with hyaluronic acid, and subsequently rubs against skins and hair, this wonder product is released slowly and continuously to replenish moisture levels and nourish all night long. 

You might find this blog post on supercharging your beauty routine with hyaluronic acid an interesting read.

Q: Is silk suitable for sensitive skin or scalps?

Yes! Silk is naturally hypoallergenic and gentle on sensitive and allergy-prone skin and scalps. It also repels pesky parasites that can disrupt your sleep and affect your skin. The hydrating nature of silk will keep hair healthy in general and you may notice less oil production from hair follicles - something which can be a trigger for sensitive scalps.

Q: Should I use a skinny, midi or large scrunchie?

Our skinny scrunchies are designed for short or fine hair, whereas a large scrunchie is better for thick or long hair. Or you can go down the middle with a midi scrunchie. Your decision might also come down to which one you like the look of the most, although we’re sure you’ll agree they all look super cute!

Q: What is momme?

A momme is a unit of measurement used to grade the weight of silk. It refers to the weight of a length of silk measuring 100 yards long by 45 inches wide (the standard width of silk fabric). If this piece of silk weighs 22 lbs then it is measured as 22 momme. The tighter the weave, the higher the weight and momme count, so you can rest assured that the 22 and 25 momme silk we use here at Pura Silk is the best you can get. The thickness of our silk makes it soft and durable. 

Q: Can I purchase Pura Silk products to sell in my store?

Absolutely! We’d love to see our items sold in your store. Just pop an email to hello@purasilk.co.uk and let us know a bit about your store and what you’d like to purchase. Then we can have a chat. 

Q: Can I place a wholesale order with Pura Silk?

Of course! We price each job on request, so just email hello@purasilk.co.uk and let us know what you need. We can then provide a quote if we’re able to meet your requirements. 

Q: What’s the best way to look after silk?

Silk is best hand washed to preserve its beneficial properties, or you can machine wash on a cool and delicate cycle. You might want to check out our detailed guidelines on caring for silk if you want to get the most out of your items for years to come. 

Q: How do you test for quality and safety?

All our beautiful silk products have been quality tested by Oeko-Tex as Standard 100 -  this means they meet Oeko-Tex’s high standards for customer confidence and product safety. You can be assured that our products are free of harmful substances and pose no risk to human health. 

You can learn about this on the Oeko-Tex website

Q: What if I’m not happy with my purchase?

We’re confident you’ll love our beautiful silk products, but if you’re not happy for any reason you can return your product to us for a full refund or exchange if you contact us within 14 days of receiving the item. Please refer to our refund policy for further information. 

Q: Can I spread the cost of my purchase?

Because we want to make our quality silk products as accessible as possible for you, we do offer interest-free instalments with the third party payment service Klarna. You can pay in three instalments with Klarna to spread the cost of your purchase. Here’s some more information on Klarna to help you make a decision. 

Q: When will my item be delivered? 

We aim to ship your order within 24 - 48 hours (excluding weekends and bank holidays) and we try our very best to get your items to you as soon as possible. Please take a look at our shipping policy for further information. 

Q: Can you gift wrap for me?

Not at present but all of our items come beautifully packaged and make the perfect gift as they are.